Jira Service Management

{"xsrfToken":"59b9896363e490b373691b1c553bd7f600daf821_lout","branding":{"id":"3","key":"uwcr","name":"Website Requests","portalBaseUrl":"/servicedesk/customer/portal/3"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/bed1cd39-ad00-4933-94fb-5d2b02c51f6f/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkZGZjNTllNy1jM2RiLTQ0ZGMtODUzMi05YmQ1M2FiZmRiOGQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmJlZDFjZDM5LWFkMDAtNDkzMy05NGZiLTVkMmIwMmM1MWY2ZiI6WyJyZWFkIl19LCJleHAiOjE3MzE3Njg2NjIsIm5iZiI6MTczMTc2ODA2Mn0.mucnLrRk3wWDWEMrun7BdhMi7Cz6iyv6gwTHJp3KjhU&client=ddfc59e7-c3db-44dc-8532-9bd53abfdb8d&mode=fit","logoId":"bed1cd39-ad00-4933-94fb-5d2b02c51f6f","isLogoAvailable":true,"helpCenterTitle":"Welcome to the UCSF Health Marketing Portal","sharedPortalName":"UCSF Health Marketing Portal","userInitialAnnouncementHeader":"What do you need help with?","userInitialAnnouncementMessageWiki":"Our editors and content strategists will work with you on your request and reach out to you with follow-up questions. Content will be edited for style and clarity.","translations":{"en-US":{"helpCenterTitle":"Welcome to the UCSF Health Marketing Portal","sharedPortalName":"UCSF Health Marketing Portal","announcementHeader":"What do you need help with?","announcementMessage":"Our editors and content strategists will work with you on your request and reach out to you with follow-up questions. Content will be edited for style and clarity.","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#506380","helpCenterTitleColor":"#f8f8f9","bannerMediaApiUrl":"https://api.media.atlassian.com/file/5773aeb5-0cc2-42e0-a14a-4ee12bd1e15f/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkZGZjNTllNy1jM2RiLTQ0ZGMtODUzMi05YmQ1M2FiZmRiOGQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjU3NzNhZWI1LTBjYzItNDJlMC1hMTRhLTRlZTEyYmQxZTE1ZiI6WyJyZWFkIl19LCJleHAiOjE3MzE3Njg2NjIsIm5iZiI6MTczMTc2ODA2Mn0.pX_ViAKVcTpSFstL6TfrqrVgGZPPa66GnAw8ByUiuC8&client=ddfc59e7-c3db-44dc-8532-9bd53abfdb8d&height=300&mode=fit","bannerMediaApiFileId":"5773aeb5-0cc2-42e0-a14a-4ee12bd1e15f","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"3","key":"uwcr","projectId":10220,"serviceDeskId":3,"name":"Website Requests","description":"Please submit requests to the UCSF Health digital content team here.","portalBaseUrl":"/servicedesk/customer/portal/3","onlyPortal":false,"reqTypes":[{"id":"78","name":"Add new clinic","descriptionHtml":"What to do: 1. Download either the <a href=\"https://ucsf.box.com/s/6dag240i5fjf4cmu9g10inbxnj0zhd6m\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">UCSF Health new clinic questionnaire</a> (adult) or the <a href=\"https://ucsf.box.com/s/c2xggwvs6brr2tm157nktorhljif27dc\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">UCSF BCH new clinic questionnaire</a> (pediatric). 2. Fill in the fields below and hit “Save.” 3. Submit your completed questionnaire via email following the instructions in the document.","callToAction":"Add new clinic","introHtml":"Request that a new clinic be added to the website.","icon":10845,"iconUrl":"https://ucsfhealthweb.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10845","groups":[9],"key":""},{"id":"73","name":"Add provider","descriptionHtml":"What to do: 1. <a href=\"https://ucsf.app.box.com/s/0el1sif5oc12z0bi3zx8m9uwkqyndqso\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">See who is eligible</a> to have a provider page on ucsfhealth.org or ucsfbenioffchildrens.org. 2. Fill in the fields below and submit your request. 3. Complete the <a href=\"https://ucsf.app.box.com/s/0rrm9lce2pibqd9kcg96ejxgny1g6jvx\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Provider Bio Questionnaire</a> and submit it following the instructions in the document. Examples: • <a href=\"https://www.ucsfhealth.org/providers/dr-emilio-quezada\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">UCSF Health provider page</a> • <a href=\"https://kids.ucsfbenioffchildrens.org/providers/dr-neeru-kaushik\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">BCH provider page</a>","callToAction":"Add provider","introHtml":"Request a provider be added to the site.","icon":10834,"iconUrl":"https://ucsfhealthweb.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10834","groups":[8],"key":""},{"id":"80","name":"All other requests","descriptionHtml":"","callToAction":"All other requests","introHtml":"","icon":10847,"iconUrl":"https://ucsfhealthweb.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10847","groups":[11],"key":""},{"id":"79","name":"Remove clinic","descriptionHtml":"","callToAction":"Remove clinic","introHtml":"Request that a clinic page be removed from the website.","icon":10846,"iconUrl":"https://ucsfhealthweb.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10846","groups":[9],"key":""},{"id":"74","name":"Remove provider","descriptionHtml":"","callToAction":"Remove provider","introHtml":"Request to remove provider from page or site.","icon":10835,"iconUrl":"https://ucsfhealthweb.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10835","groups":[8],"key":""},{"id":"77","name":"Update clinic page","descriptionHtml":"","callToAction":"Update clinic page","introHtml":"Request that an existing clinic's page be updated.","icon":10841,"iconUrl":"https://ucsfhealthweb.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10841","groups":[9],"key":""},{"id":"76","name":"Update provider","descriptionHtml":"What to do: 1. Fill in the fields below and submit your request. 2. If you want to add information to the page, complete the <a href=\"https://ucsf.app.box.com/s/0rrm9lce2pibqd9kcg96ejxgny1g6jvx\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Provider Bio Questionnaire</a> and submit it following the instructions in the document. You may also attach a document or paste text into the fields below. Examples: • <a href=\"https://www.ucsfhealth.org/providers/dr-emilio-quezada\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">UCSF Health provider page</a> • <a href=\"https://kids.ucsfbenioffchildrens.org/providers/dr-neeru-kaushik\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">BCH provider page</a>","callToAction":"Update provider","introHtml":"Request updates to an existing provider’s bio.","icon":10840,"iconUrl":"https://ucsfhealthweb.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10840","groups":[8],"key":""},{"id":"75","name":"Add bio to provider page","descriptionHtml":"Please download our <a href=\"https://ucsf.box.com/s/0rrm9lce2pibqd9kcg96ejxgny1g6jvx\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Provider Bio questionnaire</a> before submitting your request. We’ll ask for the completed document via email within the next week or so. Thank you!","callToAction":"Add bio to provider page","introHtml":"Request our questionnaire for submitting biographical info.","icon":10833,"iconUrl":"https://ucsfhealthweb.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10833","groups":[],"key":""},{"id":"34","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"Request received from your email support channel.","icon":10766,"iconUrl":"https://ucsfhealthweb.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10766","groups":[],"key":""}],"reqGroups":[{"id":8,"name":"Provider"},{"id":9,"name":"Clinic"},{"id":11,"name":"Other"}],"orderMapping":{"8":[73,76,74],"9":[77,78,79],"11":[80]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"d09860b2-959d-347d-89fc-dd46c683fe68","appLinkName":"System Confluence","appLinkUrl":"https://ucsfhealthweb.atlassian.net/wiki","spaceKey":"UWCR","spaceName":"UCSF Website Change Requests","spaceUrl":"https://ucsfhealthweb.atlassian.net/wiki/spaces/UWCR","isServer":false},"labels":[],"projectKey":"UWCR","serviceDeskId":3,"kbLinkDomainURLs":["https://ucsfhealthweb.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"UWCR","userLanguageHeader":"Notice","userLanguageMessageWiki":"Your request must pertain to one of the following websites: <a href=\"https://www.ucsfhealth.org\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">www.ucsfhealth.org</a>, <a href=\"https://sfcommunityhospitals.ucsfhealth.org\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">sfcommunityhospitals.ucsfhealth.org</a>, or <a href=\"https://www.ucsfbenioffchildrens.org\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">ucsfbenioffchildrens.org</a>. 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